Skills for Work: Retailing at National 5 is an introductory level qualification in Retail. It provides a broad experiential introduction to the sector and provides learners with the practical skills, knowledge and attitudes needed to work in retailing. Learners will develop an understanding of the needs of a retailer and an appreciation of the importance of customers. They also gain important employability skills and positive attitudes relevant to both the workplace and learning environments. Areas covered include maintaining, storing and replenishing stock, satisfying customer needs, planning and implementing a retail event.